Privacy Policy

1. About This Policy

Reslona Dispatch is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This Privacy Policy explains how Reslona Dispatch collects, uses, stores, and protects personal data provided by readers, correspondents, and site visitors.

This policy applies to all personal data processed through the reslona.info website and associated editorial communications. It is written in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller for all personal data processed in connection with this website is Reslona Dispatch, 41 Rivington Street, EC2A 3QS London, United Kingdom. Enquiries regarding data handling may be directed to [email protected].

2. Data We Collect

Reslona Dispatch collects personal data only in the following circumstances:

Contact form submissions

When you submit a message via the contact form at reslona.info/contact, we collect your name, email address, the subject category you select, and the content of your message. This data is used solely to respond to your enquiry and is not stored beyond the active correspondence period, which we define as 90 days from the date of your last message.

Analytics data

If you accept analytics cookies via the cookie consent banner, we collect anonymised usage data including pages visited, time on page, approximate geographic region (country level only), and browser type. This data is collected in aggregate and cannot be used to identify individual readers. It is used to understand which editorial content is most useful to readers.

Functional data

The site stores a cookie consent preference record locally in your browser to avoid repeating the consent request on subsequent visits. This record contains only your preference selection and a timestamp. It does not contain identifiable personal information.

3. Legal Basis for Processing

Under UK GDPR, we process personal data on the following legal bases:

• — Legitimate interests — for responding to contact form submissions, as responding to direct correspondence is a legitimate interest that does not override reader rights.
• — Consent — for analytics cookies, which are set only when you have actively accepted analytics data collection via the cookie consent banner.
• — Necessary for service processing — for functional cookies that store your consent preferences, which are necessary for the website to respect your choices on subsequent visits.

4. Data Sharing and Third Parties

Reslona Dispatch does not sell, rent, or share personal data with third parties for marketing purposes. Personal data submitted via the contact form is not shared with any external party except in the following limited circumstances:

• — Where we are required to do so by law or by a competent regulatory authority.
• — Where necessary to protect the rights, property, or safety of the publication or its readers.

If analytics cookies are accepted, anonymised usage data is processed by a third-party analytics service. This service receives only aggregated, non-identifiable data. No personal identifiers — including email addresses, names, or IP addresses — are transmitted to this service.

5. Data Retention

Contact form data is retained for 90 days from the date of last correspondence, after which it is permanently deleted from all editorial systems. If you request deletion of your correspondence data before the 90-day period, we will action that request within five working days of receipt.

Analytics data, where collected, is retained in aggregated form for up to 24 months. Because this data is anonymised at the point of collection, it cannot be individually identified or deleted upon request. Cookie preference records are stored in your browser and persist until you clear your browser data or change your preference via the Cookie Settings link in the site footer.

6. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights in relation to personal data we hold about you:

• — Right of access — to request a copy of the personal data we hold about you.
• — Right to rectification — to request correction of inaccurate personal data.
• — Right to erasure — to request deletion of your personal data, subject to our retention obligations.
• — Right to restrict processing — to request that we limit how we use your data while a dispute is resolved.
• — Right to object — to object to processing carried out on the basis of legitimate interests.
• — Right to withdraw consent — to withdraw analytics cookie consent at any time via the Cookie Settings link in the footer.

To exercise any of these rights, please contact [email protected]. We will respond within one calendar month of receiving your request. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

This website uses cookies as described in our Cookie Policy. You can manage your cookie preferences at any time using the Cookie Settings link in the site footer. Withdrawing consent for non-essential cookies does not affect the functionality of editorial content.

8. Security

Reslona Dispatch takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. The website is served exclusively over HTTPS. Contact form submissions are transmitted over encrypted connections.

No method of data transmission or storage is entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and will contact affected individuals directly where required by UK GDPR.

9. Links to External Sites

Articles published on Reslona Dispatch may contain links to external websites, including published research sources. Reslona Dispatch is not responsible for the privacy practices or content of external sites. We recommend reviewing the privacy policies of any external site you visit via a link on this publication.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our data handling practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of the site following a policy update constitutes acceptance of the revised policy.

Material changes to data handling practices will be communicated via a notice on the homepage for a period of no less than 14 days before the revised policy takes effect.